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Terms and Conditions for Our Service (Last Updated - October 9th 2024) - Click here to see archived Terms and Conditions.

 

Terms & Conditions

Legal Name: GRAND GOSHAWK LLC Operating Under: oceancrowndigital.com

These Terms & Conditions ("Terms") govern the services provided by GRAND GOSHAWK LLC ("we," "us," or "our") to the paying local business owner ("client," "you," or "your"). By purchasing our services, you agree to these Terms in full.

1. Services Offered

  • We will set up a booking page using Setmore’s free plan and deliver it to the client.

  • Additional features may require upgrading the Setmore account to a paid subscription, which is payable directly to Setmore, not to us.

  • The service price is 300 USD or 250 GBP. Prices are subject to change, currency conversions and different pricings may apply depending on location. Discounts may be offered at our discretion.

2. Payment Terms

  • Payment must be made in full before the service begins.

  • All sales are final; we do not offer returns or refunds.

3. Delivery Timeline

  • After payment and submission of the initial form, we will deliver your booking page within 24 business hours via the email provided during payment.

4. Premium Aftersale Support

  • We offer premium support for 7 business days following the delivery of your booking page. During this period, you may contact us at info@oceancrowndigital.com for adjustments. We will respond within 24 business hours.

  • After this 7-day period, we will no longer provide support, and you should direct any inquiries or issues to Setmore support.

  • While we aim to assist during the support period, certain issues may fall outside our control. In such cases, we recommend contacting Setmore directly.

5. Client Responsibilities

  • You must provide accurate and complete information when completing the initial form.

  • Any delays caused by incomplete or incorrect information are not our responsibility.

6. Liability Disclaimer

  • We do not guarantee sales, appointments, or any specific business outcomes from using the booking page.

  • GRAND GOSHAWK LLC is not liable for:

    • Financial or operational losses arising from the use of the booking system.

    • Downtimes, limitations, or technical issues related to Setmore’s platform.

  • Disputes regarding Setmore’s functionality must be addressed directly with Setmore.

7. Modifications to Services

  • We reserve the right to modify our service offerings, including pricing, features, and scope, without prior notice. These changes will not affect services already purchased.

8. Refund Policy

  • All payments are non-refundable. Refunds will only be considered in cases of non-delivery or double payment.

9. Termination of Service

  • We reserve the right to refuse or terminate service if the client violates these Terms, including engaging in abusive behavior or fraudulent activities.

10. Privacy and Data Usage

  • Client information provided to us will be used solely for the purpose of delivering the service, including sharing necessary details with Setmore to set up and configure the account on your behalf.

  • Data will be handled in compliance with applicable privacy laws, such as GDPR or CCPA, if relevant.

11. Force Majeure

  • We are not liable for delays or non-performance due to unforeseen events beyond our control, such as natural disasters, internet outages, or other force majeure events.

12. Governing Law

  • These Terms are governed by the laws of the State of Wyoming, USA. Any disputes will be resolved under Wyoming jurisdiction.

13. Testimonials and Business Names

  • By purchasing our services, you grant us permission to use your business name and logo in our testimonials, marketing materials, and case studies to showcase our services.

14. Agreement Acceptance

  • By purchasing our services, you acknowledge and agree to these Terms & Conditions in full.

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For inquiries or further assistance, please contact us at info@oceancrowndigital.com.

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For details on how we handle your data, please refer to our Privacy Policy by clicking here.

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