Frequently Asked Questions
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-How can I activate the booking button on my Google Business Profile?
Click on the link for the mini-guide: https://www.setmore.com/blog/booking-links-google-business-profile/
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How can I activate the website button on my Google Business Profile?
https://www.privyr.com/blog/how-to-add-website-to-google-business-profile/
We can activate these buttons in your behalf if you set our account as manager on your Google Business Profile. Here’s the mini guide for that:
https://support.google.com/business/answer/3403100?hl=en
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How can I sync my booking page with my business calendar?
https://support.setmore.com/en/collections/87094-calendar-sync
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How do I update or change my business hours on the booking page?
https://www.setmore.com/blog/manage-hours/
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Is there a way to integrate payments into the booking page?
https://support.setmore.com/en/articles/491039-take-payments-from-the-booking-page
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How can I connect my Google reviews to my booking page?
Click on the link for the mini-guide: https://support.setmore.com/en/articles/10154094-google-reviews
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What's the difference between free and paid Setmore accounts?
Free does the job well but for some specific features like SMS reminders, more than 200 appointments monthly, etc. you need the paid subscription.
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Can I turn on text reminders for the team members?
Although text reminders can’t be sent to you or your team members, you can activate push notifications for the Setmore mobile app. These let you know when an appointment is coming up.
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How can I change my login e-mail address?​
Connecting the live chat support and saying that you want to change your currently locked e-mail address you've been using for login, they'll change it.
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How do I add team members?
https://support.setmore.com/en/articles/490957-add-edit-or-delete-team-members
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How do I set a custom domain for my landing page?
https://support.setmore.com/en/articles/5639464-domain-transfer-instructions
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Troubleshooting:
Why are my changes not showing up on the booking page?
Updates may take a few minutes to reflect. If the issue persists, try refreshing your browser or clearing your cache.
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What should I do if my clients are not receiving booking confirmation emails?
Ensure the client’s email address is correctly entered and verify the email settings in your Setmore account. Contact support if the issue continues.
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How can I recover a deleted appointment?
Unfortunately, deleted appointments cannot be recovered. It’s advisable to double-check before deleting any appointment.
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How do I upgrade to a paid Setmore account?
Click on "get pro" button on your dashboard.
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